OUR OPERATING SERVICES

For all your physical virtual or cloud platforms, we propose a grid of flexible services to suit to all your needs of infrastructures outsourcing.

Monitoring Services

Monitoring Services : Monitoring and esclation

  • OS Monitoring, OS Supervision, host application layer, network on 24/7
  • Control by our technical team with escalation
  • Hotline + access to Portail Client + Iphone application
MCO Services

MCO Services : Complete Monitoring and strict application of your procedures

  • Complete Monitoring (OS, applications, network, data base) on 24/7
  • Control and maintenance in operational conditions by our technical team with application of your procedures
  • Hotline + access to Portail Client + Iphone application
Managed OS

Managed OS : OS Monitoring and application of our procedures

  • OS Monitoring, network and equipment on 24/7
  • Control and maintenance in operational conditions by our technical team with application of Agarik procedures
  • Hotline + access to Portail Client + Iphone application
Managed Server

Managed Services : Complete Supervision, application of your/our procedures and security audit

  • Complete Monitoring (OS, applications, network, data base) on 24/7
  • Control and maintenance in operational conditions by our technical team with application of your/ our procedures
  • Security audits (Qualys)
  • Hotline + access to Portail Client + Iphone application

For more information, Download our services grid.

To know…

  • We are able to provide these services in our data centers but also in remote operation for all your platforms (internal or outsourced in a host).
  • We can give you equipment for rent or recover your own material.
  • All our services give you access to our private client interface « Portail Client », and to our application for mobile « Agarik – live services »
  • Need more flexibility ? We give you the opportunity to choose the time slot for access to our technical support of hours worked on the days worked on 24 / 7 ! For more information

 

Need advices

  • Looking for a monitoring tool and efficient metrology?We recommend « Monitoring Services »
  • You want your internal IT department can enforce its procedures on your web applications monitored by a third party? Nous suggest « MCO Services »
  • You want your internal IT department retains full management of your Web applications? we advice « Managed OS »
  • Are you looking for completely delegate the operation of part or all of your information systems? We propose the service « Managed Services »

For customized advices and a study on details of your file, please contact us : +33 (1) 40 10 58 78